Customer Service

We welcome comments from our customers; whether you have a question regarding a product, our service or would just like to provide your thoughts or feedback. Please contact us by one of the following; we aim to answer emails within couple of hours of being received.

You can use the contact form on the 'contact us' page or the email address below.

E:   customer.service@mygemstones.co.uk

We will respond to emails outside office hours in the evenings and weekends, so you can assured a quick reponse.

T: (01608) 610023  Monday to Friday 9am to 5.30pm. Please feel free and contact us outside of these hours as we may be in the office.

This is a standard rate local telephone number.

By Mail:

If you wish to write to us, please do so at the following address;

My Gemstones, PO Box 276, Chipping Norton, Oxfordshire, OX7 9DX