Delivery:

Delivery is free of charge to the U.K, we will only deliver to full postal addresses.

All products are sent by Royal Mail Special delivery, and all packages must be signed for.

The average delivery time is no more than 7 working days.

Guarantee:

All items are covered by our no quibble 30-day money back guarantee.
Simply return the item back to us in its original condition and packaging for a full refund or replacement.

All jewellery may be shown larger than actual size for clarity of detail, and where quoted all sizes, measurements and weights are approximate.

NB. For health and hygiene, earrings are excluded from our 30-day money back guarantee unless they are faulty.

Returns:

To return an item you will first need to obtain a returns advice note number, to do this simply send e-mail with your name, order number and the product code(s) to returns@mygemstones.co.uk

Payments:

We accept the following cards: Switch, Master Card, Delta, and Visa.

Payment can also be accepted by cheque or postal order made payable in GB pound sterling to My Gemstones Ltd.